What you give is what you get (WYGiWYG)- Make your World a bit better, a lot faster- Part 2

In my last blog, I wrote about having a Common Platform where anyone can contribute towards creating Apps that can be used to solve some of the nagging issues in a community.

In this blog, let me try to illustrate a need for such Apps

We all know what kind of a nuisance Crime can be in our lives. There is a phenomenal amount of resources and time being spent to control crime in the society. Can an app really reduce Crime rate in a Society?
Wait, I don’t envisage using this platform to create an App that will eventually become an “Iron Man” and fight crime and bring in world peace.Instead, for example, what I envisage is a simple app that helps the common man to report a Crime (Especially in India, where one hesitates walking into a police station for various reasons). Timely reporting of a Crime goes a long way in Preventing Further damage and in nabbing the culprit. That hardly happens and hence the increasing crime rate. Currently, the victim or the witness is hardly a part of a system that is out there to fight this menace. The idea is to open a channel to hear them out subtly and quickly.

All such Complaints/Crime reported on this App then goes to the Police HelpDesk Agent and based on the analysis of the complaint, the police helpdesk agent outlines the method to progress the compliant. This could also necessitate a FIR to be filed by the Victim in the Police Station within the jurisdiction of the crime scene. We could also build a mechanism for the Police to report status of the complaint back on this App.

Such an App with an extended scope (to include Non-Crime related issues as well) can become an Integrated Helpdesk for good Governance (Through Public Opinion and Feedback) - Which is something that I am sure does not exist in a Country like India and is indeed the need of the hour with the increasing growth and adoption of Internet through PCs and Mobiles.

I am sure each and every one can come up with a bunch of such Apps that We Need to have but we do not have. Having such a platform will accelerate identifying all such Apps and also help get it built quickly.

In my next blog, I will elaborate a bit more on the Framework of Integrated Helpdesk for good Governance (Through Public Opinion and Feedback).

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